Job Description
We are hiring Customer Care Executives to handle e-commerce related customer queries from our Katni support center.
Key Responsibilities:
• Handle customer calls regarding orders, delivery, returns, and refunds
• Check system data and provide accurate order updates
• Register complaints and raise service tickets
• Maintain proper call documentation
• Meet quality and productivity targets
Who Can Apply E-commerce Customer Support jobs in Katni?
• 0–2 years of experience or freshers
• 12th pass or graduate
• Good Hindi communication; basic English reading ability
• Comfortable with rotational shifts
Salary & Perks:
• ₹13,000 – ₹21,000 per month
• Performance-based incentives
• PF/ESI benefits as per policy
Why Join Us?
• Growing e-commerce sector exposure
• Structured training and clear SOPs
• Opportunity to grow into QA or Team Lead roles
How to Apply:
Submit your resume to start your customer support career.